Privacy Policy

Our Privacy Policy

In this privacy policy we would like to show you how Floatation Life uses and protects any information that you give to Floatation Life when you use this website or indeed any of our marketing material.

Floatation Life is committed to making sure that your privacy is protected rigorously. If we ask you to provide any information by which you can be identified when using this website, over the phone or at the centre, then you can rest assured that it will only be used in accordance with this privacy policy statement.

Floatation Life reserves the right to change this policy from time to time by updating this page. We would, therefore, suggest that you view this page from time to time to ensure that you are happy with any changes that we may make.

A description of the information we may collect.

We may collect the following information;

  • Your name and Date of Birth.
  • Your contact information which      may include your email address.
  • Demographic information which      may include such information as your postcode, preferences and interests      that you may have.
  • And any other information      relevant to customer surveys and/or offers.
  • Basic medical questions via a      questionnaire we provide upon your first visit with us. 

What we do with this information.

In order to keep our business at the forefront of today’s market and to be able to provide you with the most up-to-date service we may use your information for the following reasons:

  • To send out booking      confirmations. 
  • To, periodically, send you      promotional emails about special offers, new products and any other      information which we think you may find of use or interest. To do this we      may use your email address which you have provided.
  • We may also contact you with a      view to carrying out market research in order to improve our service to      you. To do this we may use your email address, postal address or phone      number if you have provided this.
  • To keep our internal records      up-to-date.
  • We may also use this      information to improve our products, services and information.

Our Security Policy.

We are absolutely committed to ensuring that all the information you share with us and that is personal to you is kept secure at all times. For your peace of mind we would like you to know that in order to stop any third party gaining access to your information we have used the most up-to-date security measures in order to safeguard that information.

Our Privacy Policy promise.

Floatation Life values every single one of its customers and therefore we give you our word that we will never sell, distribute or lease your personal information to third parties unless we have your prior and express permission. The only time we will do this without your permission, is if we are required to by law.

In accordance with the data protection act 1998 you may request details of any and all personal information which we hold about you. To do this simply contact us on 01908 969470 or email

If at any time you believe the information that we hold about you may be incorrect or misspelt, then we will promptly correct that mistake at your request. Again, simply contact us.