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Terms & Conditions

Prices

The prices and charges shown on this website may be subject to change but the prices shown at the time of booking are valid for that booking.

Cancellation/Change of Booking Policy

Our Terms for a change of booking or cancellation are: -

More than 48 hours notice - full refund/free change of booking
Less than 24 hours notice - No refund for cancellation/not able to alter booking

Age restrictions

Under 14 year olds may float with the permission their parent or legal guardian along with acceptance of responsibility for them during their float.

Data

All the information we collect and hold about you may be stored on computer for which we hold a valid notification under the Data Protection Act. We collect and keep information about you as a legal responsibility, to improve and tailor of services and provide you up to date information which we consider relevant or may be of interest to you. If you do not wish to receive any information from us please let us know by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Valuables

Your float will take place in a private, lockable room but your pre- and post-float take place in an area you may share with other clients. For this reason, we can take no responsibility for the safety of money or valuables that you bring with you. If you do bring valuable items, it is essential they are covered by your own insurance for the period of your stay. We will not be liable for damage or consequential loss to any personal items except in the case of negligence by the Company or its employees.

Mobile phones are not permitted in the centre and should be handed in at reception. We take full responsibility for your phone, or other electronic devices, when you hand them over. Each device must be switched off and not put on silent or vibrate.

General

We reserve the right to deny or terminate a float at any time especially, but not exclusively, if, in our opinion:-

• someone is under the influence of drugs or alcohol
• someone is disturbing other customer who may be, or are about to partake in a Floatation Experience.

Terms For Money Back Guarantee

First time floaters only.
Does not include gift vouchers
Cannot float with us again for 12 months.

For further information please see our FAQs section.